Adding/Editing Grievance Types and Outcomes

1. Before staff grievances can be added, you first need to set up the types and outcomes. First, head to Administration > Standard Values. 

2. Within the Staff Values box, find and click Grievance Types or Grievance Outcomes.  These both operate in the same way, so the following steps apply to both. 

3. The box that opens shows the list of any types or outcomes that have been created. To add another entry, click Add Value, type the title in the Value textbox, then click Save.

4. This new Value will now appear in the list. These can be edited by clicking the Notepad Icon, or press Close to return to the Standard Values screen.