Using the Parent Portal

First you will need to find the web address for your Parent Portal, you can do this by contacting your organisation's Databridge Administrator.

Once you are on the login screen, input your username and password into the relevant fields. If you have Two Factor Authentication enabled, you will need the access code for this as well.

Information:
For first time logins, check the email inbox that you have registered with the school/college to find your login details

Click the blue Login button to access the Portal.

Dashboard

Along the left hand side of the Dashboard is the Module List. Clicking on an option in the list will then take you to it's corresponding page. At the top of the module list you will see a 'burger icon'

and clicking on this will minimise the Module list to give you more space on the Dashboard.

Information:
You can control what pages a user has access to, by clicking on Administration > Policies > 'Parent Access Policies' and using the checkboxes accordingly.

 See below for further details on each page in the Portal.

Along the top of the dashboard is a drop-down field displaying the name of the Learner your Portal is linked to. If you are linked to more than one Learner, you can click on this field and select another Learner using the drop-down option.

There are three widgets that appear on the homepage of the Parent Portal:

• Attendance
• Achievements/Observations
• Today's Timetable

The Attendance widget of the Learner appears on the left in the form of a pie chart. You can use the Include Weekends checkbox here to specify if you want to include weekend attendance in the information being presented. 

Note:
Whether the Attendance that appears is for Session Attendance or Day Attendance is specified on Databridge. Go to Administration > Policies > Parent Access Policies > 'use Session Attendance on Widget' to select this.

To the right of the Attendance widget is the Achievements/Observations widget, displaying all achievements and observations recorded for the Learner over the last seven days. This widget will display the Date, Evidence Text, and Objective of each achievement or observation.

Along the bottom of the Dashboard there is the Timetable widget. This will display the Learner's Timetable for the current day, displaying the Start and End times for each Session, Subject, Tutor, and Location.

Messenger

Clicking on Messenger in the module list on the left will take you to the Messenger page for the Parent Portal. 

Along the top of the page will be the dropdown option to select between multiple learners. Underneath this will appear all messages sent to and from the Learner record, displaying who sent the message, and when. Click on the blue Load Older Messages button to load previous messages. 

The message page will also display any evidence that a Parent has submitted.

Comments

Clicking on Comments in the module list on the left will take you to the Comments page for the Parent Portal.

This page will display all Parent comments, as well as the date and time of each comment. Use the Show options dropdown to select if you want to view All Comments or only Open Comments. 

To add a new comment, click on the blue Add New Comment button. Enter the Subject of the comment in the top field, and in the field below select from the dropdown a category for the new comment. Click on the green Save Changes button. This will open up a text box below, where you can then type in comments. Click on the green Add Comment button to then post the comment.

Parent comments appear in the Parent Comments tab of a Learner's record. To learn more about this, read the article here.

Information:
The category options for Parent Comments are configured in Standard Values. To navigate to the comment category options, click on Administration > Standard Values > General Values > 'Parent Comment Categories'.

Resources

Clicking on Resources in the module list on the left will take you to the Resources page for the Parent Portal. 

This page lists all resources that have been made available to a Parent. Clicking on a resource will then send a copy of it to your Downloads folder, which you will then be able to view.

Targets

Clicking on Targets in the module list on the left will take you to the Targets page for the Parent Portal.

This page will list all targets and their corresponding objectives underneath, along with the number of achievements recorded for each target and objective, the date achieved where applicable, a checkbox labelled 'Future' to denote if the Target is for a future date, and the due date. Use the '+' symbol next to each Target Category to minimise/maximise the list that appears underneath.

Clicking on a Target will open a window displaying any notes that have been attached to this target. Clicking on an Objective will open a window displaying each recorded Achievement and Observation for that Objective, as well as any details entered, pictures added and files attached.

ILP

Clicking on ILP in the module list on the left will take you to the ILP page for the Parent Portal. 

This page has six tabs:

Timetable

Clicking on Timetable in the module list will take you to the Timetable page for the Parent Portal.

This page will display the Learner's timetable for the current week.

Care

Clicking on Care in the module list will take you to the Care page of the Parent Portal.

This will page display all Care Statements that have been added to a Learner's record. Click on the '+' symbol next to a Statement will expand it, showing all related Statements underneath. 

In the table on the right you have the following details regarding the Care Statements displayed:

• Risk
• No. of Staff
• Mins/Wk
• Days/Wk
• Hours/Wk
• 1:1 Mins/Wk
• 1:1 Hrs/Wk

Submit

Clicking on Submit in the module list will take you to the Submit page of the Parent Portal.

Here a Parent can upload evidence for their linked Learners. Use the textbox to give a description of the evidence being uploaded, and then click on the Add Evidence File(s) button. Once you've added the relevant documents, click the green Save Changes button. The evidence will now be submitted. (You can view any evidence submitted by going on to the Messenger page of the Parent Portal.)